Important Announcement



Welcome, Technophiles

You'll find we have the right stuff to get you started on your technical journey through Parkland's IT services. We have apps, we have hardware, we even have technical wizards.

Tech Service Desk (TechSD)

Tech Service Desk (TechSD)

These wizards of technology are available to cast away your woes. Give them a call at 217/353-3333, stop by Room A184, or submit a ticket to get assistance with any of our systems. Need help with Cobra? Get 24/7 Cobra Learning Support! Feel like solving stuff on your own, take a gander at our extensive KnowledgeBase articles.

Ready, Tech, Go!

Let's get you hooked-up and plugged-in to the Parkland network.

  • First, you'll need your username provided to you in your application acceptance letter (or you can look up it .) Manage your password by enrolling in ParklandOne and setting up a quick way to recover your account in case you forget it.
  • Secure yourself with our multifactor authentication system. Grab your mobile phone to take advantage of this convienent level of protection against hackers, thieves, and helicopter parents.

You're now ready to sign into all of our IT services including our campus computer labs and Wi-Fi network.

Create Your Space

Use our services to set up your own virtual office.

connect Online

Time to put your office to use.

  • Connect to your classes in Cobra Learning and roam the digital prairies of instruction with your fellow cobras.
  • Self-Service isn't just for pumping gas, it's the software engine that lets you register for classes, check financial aid, pay tuition, see your grades, and more.

Missing Anything?

Sometimes you just don't have everything you need to survive in the digital realm.

Take these high-tech tools and step towards your academic success! Don't hesitate to reach out to a friendly wizard if you stumble off the beaten path.

Cybersecurity Awareness

Cybersecurity Awareness Month was launched in October 2004 as a broad effort to help all Americans stay safer and more secure online. Do Your Part - #BeCyberSmart by learning how to protect your accounts and information. As a reminder, the Tech Service Desk will never ask you for your password.

Cybersecurity Awareness

Did you know?

Parkland College employs over 60 technical gurus. Do you have a knack for solving computer issues? Do your friends and family bring you their broken gadgets to fix? Come join our team and help your fellow students navigate their technology experience at Parkland.

Not quite ready?

Explore our computer science programs and create your own wizardly path!